Privacy Policy

Update: 02/01/2026

We would appreciate you taking a few minutes to read our privacy statement, where we explain how we collect, use, and handle your personal information at TRESAURA CLOTHING SL.

In this privacy statement, we explain what we do with the data we obtain about you through www.esedetres.com

Our Privacy Policy applies to both the personal information you provide us and all the data you share with us when accessing any of the services available on the website, subscribing to content, and giving your consent when you accept the cookie policy.

We have tried to make the wording clear, but if you have any questions after reading it, you can contact us.

WHO IS RESPONSIBLE FOR THE WEBSITE?

  • Data Controller: TRESAURA CLOTHING SL
  • Tax ID: B24896938
  • Postal address: 41013
  • Email: esedetres@outlook.com

WHAT DATA DO WE PROCESS?

Based on the principle of data minimization, the data we may process will be adequate, relevant, and limited to what is necessary for the purposes for which it is processed, always respecting the customer's wishes.

  • If you need to contact us, the mandatory information we request is your full name, email address, and phone number.
  • You do not need to register to make a purchase; you can check out as a guest. However, we will need the following information: full name, ID number (optional in mainland Spain and the Balearic Islands; mandatory in the Canary Islands, Ceuta, and Melilla), delivery address, phone number, and email address.
  • If you create an account, you will not need to complete the purchase form again. We will save your information for future purchases; you will only need to log in with your username and password.
  • To allow you to leave product reviews, we need your name and email address.
  • Browsing data: while you browse, leave a review, or submit a form, we store your IP address.

If we need to process other categories of data, we will inform you in advance and request your consent if necessary, in accordance with applicable regulations.

WHY DO WE PROCESS YOUR DATA?

For these purposes, the processing carried out by TRESAURA CLOTHING SL is as follows:

  • Management of the pre-contractual relationship with customers

The information you provide during the process will be used to properly process the contracting of the service, manage any related incidents, and, in general, to provide customer service by resolving questions and responding to inquiries and requests for information through the various available channels.

  • Management of the registered users relationship

The information you provide during the registration process will be used to manage online store users, allowing you to create your user account, access your profile, view your orders and wishlist, and make your purchase without having to re-enter your identification details (full name and ID number), contact details (email and phone number, if applicable), and delivery address. TRESAURA CLOTHING SL may also send satisfaction surveys and product reviews.

  • Customer or user support through the contact form or chat

The personal data you provide through the contact form or the chat enabled on the website will be processed solely to address your inquiry or request. The collected information is limited to identification and contact details, as well as data related to the nature of the request you send us.

  • Sending of Newsletters and Personalized Commercial Communications

We will use your identification and contact details to send you personalized information about website updates, news of interest regarding the contracted service, promotions, and offers on our products.

The information may be sent by post, telephone, and/or electronically, and may include personalized information about our products.

This data processing involves a prior analysis of your user or customer profile to determine your preferences and, therefore, which products may best suit your browsing and purchasing habits when sending you information.

For example, based on your purchase and browsing history, we may personalize our suggestions regarding products we believe may interest you.

  • Activating the necessary mechanisms to prevent and detect the misuse of the Platform

If we consider that a transaction may be fraudulent, we may block or cancel your account.

WHAT AUTHORIZES US TO PROCESS YOUR DATA?

The legal basis for each of the processing activities and purposes described is as follows:

  • User registration: is necessary to manage your registration.
  • Purchase: is necessary to manage your orders and fulfill the contractual relationship.
  • Fraud prevention: we consider that we have a legitimate interest in performing the necessary checks to detect and prevent potential fraud when you make a purchase
  • Analysis and consumption habits: we have a legitimate interest in analyzing how you use our website and your level of satisfaction, as we understand that processing this data is also beneficial to you because the purpose is to improve the user experience.
  • Customer support: this processing is necessary to manage incidents related to your order or the purchased product. The processing is necessary for the performance of the contract.
  • Fraud prevention: we consider that we have a legitimate interest in this processing.
  • Exercise of rights or claims related to our products, what authorizes us to process your data is our compliance with legal obligations.
  • Sending of Newsletters and Personalized Commercial Communications, the legal basis in the case of registered users will be the legitimate interest of ESEDETRES to carry out promotional activities by sending commercial communications related to products and services aimed at its customers.

In the event that you have not registered on the website, we may process your contact details for this purpose provided that you have given us your consent.

INFORMATION RETENTION PERIODS

  • Registered users: we will process your data for as long as you maintain the status of a registered user, that is, until you decide to unsubscribe.
  • Product purchase and customer support: We will process your data for as long as necessary to manage the purchase of the products you have acquired, including possible returns, complaints, or claims associated with the purchase of the particular product or service.
  • Contact or request to exercise rights: when you make a request, we will process your data for as long as necessary to address your request.
  • Newsletter delivery: when you register or consent to the delivery of commercial information, we will process your data until you are unsubscribed or cancel your newsletter subscription.

INFORMATION WE SHARE: recipients or categories of recipients

CAOS BRAND emploes trusted providers to manage some of the functions necessary to provide the service, who may have access to personal data, such as Stripe which we use to accept payments and manage business activities or other technological services.

You should know that when you save your card details, they are stored by Stripe; we do not have access to the information, nor do we handle your card details.

The providers will act as data processors and will be contractually obliged to comply with their legal obligations and to maintain the confidentiality and secrecy of the information. Some of these providers are located outside the European Union, so the disclosure will involve an international transfer of data.

In addition, we may disclose the CUSTOMER's personal data to various public authorities pursuant to a legal obligation, such as tax authorities, judicial authorities, law enforcement, and any other that may be applicable under current regulations.

INTERNATIONAL DATA TRANSFERS

Some of the providers mentioned are located in territories outside the European Economic Area. Some of these countries may have a level of data protection that is considered not to be equivalent to that of the European Community, such as the United States.

You should know that the CJEU has invalidated the Privacy Shield Framework that protected international data transfers between the EU and the US, but this means that for them to take place, there must be a lawful basis. Therefore, we inform you

Active Campaign

We inform you that we use Klaviyo to send newsletters.

Active Campaign has its servers in the US, and the company assures that it has adopted the necessary measures to protect users.  You can view its privacy policy by clicking on the link.

The lawful basis is legitimate interest for sending information and offers to registered users, and consent if you have not registered.

Google Analytics

We use  Google Analytics to analyze how you use our site, to improve it, and to improve our search engine ranking.

Google Analytics is a web analytics tool that allows us to understand users' browsing habits and how they interact with our website.  Google Analytics allows us to access various reports that describe this.

IP addresses are personal data under the definition of the GDPR. By default, IP addresses are never exposed in a report, but Google uses them to provide geolocation data, so to ensure that your data is protected, we only use Google Analytics with IP anonymization enabled.

Anonymizing the IP means that Google will shorten the IP address of users within the member states of the European Union or other states party to the Agreement on the European Economic Area. The IP address sent by the user's browser will not be combined with other data provided by Google.

By anonymizing IPs before transferring them, and not transferring your real IP, we understand that we can use this technology without your consent, as our legitimate interest in knowing how our website is used and being able to improve it, as well as improving our ranking, justifies it.

Google Analytics opt-out browser extension

Despite the above information, if you want to prevent Google Analytics from using your data, you can use the Google Analytics opt-out browser extension for websites, developed by Google.

If you wish to opt out, you can download and install the extension for your web browser. According to information provided by Google, the Google Analytics opt-out extension is designed to be compatible with Chrome, Safari, Firefox, and Microsoft Edge.

To get the opt-out extension  here.

Google reCAPTCHA

This website uses Google reCAPTCHA to check whether the data entered on our website (in a contact form, for example) has been entered by a human or by an automated program (“bots”).

Google reCAPTCHA analyzes the website visitor's behavior based on several characteristics. This analysis starts automatically as soon as the website visitor enters the website.

This service allows Google to determine from which website your request was sent and from which IP address the reCAPTCHA text input box was used.

In addition to your IP address, Google may collect other information necessary to provide you with this service and ensure its functionality.

The legal basis for the data transfer is legitimate interest (Art. 6(1)(f) of the GDPR).

Google Fonts

Google Fonts is an interactive digital directory with over 900 free-to-use and free font families.

We use it to display a uniform representation of our site, so the server provides the typography we need to use and the browser is responsible for displaying it properly.

The legal basis for the data transfer is legitimate interest (Art. 6(1)(f) of the GDPR), as its use is carried out for the purpose of a uniform and attractive presentation of our site.

You can find more information about the handling of user data at https://developers.google.com/fonts/faq and in the Google Privacy Policy.

Google Maps

Google Maps is provided on our website. Google Maps may have access to your location if you give your consent, in order to provide you with greater specificity regarding the distance and/or routes to our physical store. In this regard, we refer to the Privacy Policy used by Google Maps, to learn about the use and processing of such data.

This processing is justified by legitimate interest (Art. 6(1)(f) of the GDPR), as its use is carried out to facilitate access to our physical location.

Social networks

We operate several accounts on social networks or social media platforms to communicate with our customers, stakeholders, and other users, and also to keep them informed about our brands, products, and services.

Social media companies may process user data in countries that do not have an adequate level of protection under European regulations.

Although social media platforms commit to complying with EU data protection regulations, you should bear in mind that when you visit social media platform websites, they usually process your data to conduct market research and for advertising purposes. For example, user profiles may be created based on user behavior and documented user interests, and these profiles may later be used to place ads on and off the platforms that are presumably tailored to their interests.

For these purposes, cookies are usually stored on the user's computer.

In addition, data may also be stored in user profiles, regardless of the devices users use (particularly if users are registered users of the relevant platforms and are logged in).

When you visit our social media channels, we process your personal data on the basis of our legitimate interests in accordance with Art. 6(1)(f) of the GDPR.

Regarding the exercise of your rights under the GDPR as a data subject, we would like to point out that it is more effective to exercise them with the respective social media providers.

Only social media providers have access to your personal data and are therefore able to take appropriate measures directly and provide you with information. In any case, if you need help, please contact us.

For a detailed description of the respective processing operations and opt-out options, please consult the social media companies' privacy policy

EXERCISE OF RIGHTS

ESEDETRES guarantees the adoption of the necessary measures to ensure that the data subject can exercise their rights of access, rectification, erasure, restriction, objection, and data portability free of charge. You can find more information about these rights by clicking on the following link

ESEDETRES makes it easy for you to exercise them through the following means:

  • by accessing your profile, where in the GDPR section you can view the information we collect about you.

You can also modify your data or withdraw the consent you have provided to us.

  • by writing an email to esedetres@outlook.com, stating which right you wish to exercise and attaching a copy of your ID when we deem it necessary.

You also have the right to lodge a complaint with the national supervisory authority. For this purpose, you should contact the Spanish Data Protection Agency, whose contact details are as follows:

Address: calle Jorge Juan, 6. 28001 – Madrid

Telephone:  912 663 517

or through the electronic office https://sedeagpd.gob.es/sede-electronica-web/vistas/infoSede/tramitesCiudadano.jsf

Security and confidentiality in the processing of your information

TRESAURA CLOTHING SL is committed to ensuring the security, secrecy, and confidentiality of your data.

As part of our commitment and in compliance with current legislation, we have adopted the necessary security measures and technical means to prevent data loss, misuse, or unauthorized access.

Communication between users and www.esedetres.com uses a secure channel, and the transmitted data is encrypted using HTTPS protocols. Therefore, we guarantee the best security conditions to ensure user confidentiality.

Existence of automated decisions that produce legal effects for the customer

You are informed that the processing of your data for the indicated purposes will not involve TRESAURA CLOTHING SL applying automated decisions that produce legal effects for the customer.

Cookies

Like other websites, our website uses a technology known as “cookies.

If you would like detailed information about how TRESAURA CLOTHING SL uses cookies, you can consult the Cookie Policy by clicking on this link.

Miscellaneous

TRESAURA CLOTHING SL may update this Data Policy at any time by notifying the customer in the event that such an update involves new data processing or a substantial change to it.

We recommend that you review this policy periodically.

In the event that any of the provisions of these terms, or part thereof, is declared illegal, invalid, or inapplicable by a competent administrative or judicial authority, it shall be considered as not having been included, without affecting the other provisions.

SMS
We value your privacy and the information you agree to share in connection with our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned payment reminders), text marketing offers, and transactional texts, including requests for review on our part. Our website uses cookies to track the items you place in your shopping cart, even when you have abandoned your checkout process. This information is used to determine when to send cart reminder messages via SMS.